Rockvale Middle School

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Student Device Tech Support » Sound Issues

Sound Issues

If sound is not coming from student device at all (without earbuds/headphones):
 
  1. Check to make sure that the sound is not muted or volume is not turned low
    1. Click FN+F1 to Mute/Unmute
    2. Click FN + F3 to increase volume
    3. Click FN + F2 to decrease volume
               (Click here for picture diagram )
 
 
 
 
If sound is working on device UNTIL earbuds/headphones are plugged into the device:
 
 
            1. Check to make sure that earbuds/headphones are plugged snuggly into sound
                 port.
            2. Check sound using an alternate set of earbuds/headphones.
            3. Check for updates (instructions below)
 
 
 
 
 
Instructions on how to check for updates:     ***Click image below to enlarge***
 
   check for updates