If a student is having issues signing into a student device:
- Verify that student is entering the correct login. Students use their email address to sign in to the student devices.
If Tony Stark's student username is tstark1234, his student device username is firstname.lastname@example.org.
The majority of student login issues are due to mistyping the username in the @student.rcschools.net area.
(Click here to find out how to verify student login credentials)
- If there is a “user profile” or “low resource” error, shut down computer (hold power button down until computer shuts off), and then restart (press power button to turn on).
- If the error states that your password is incorrect and to make sure you are using the correct password for your Microsoft Account (image of error below) CLICK HERE for instructions on how to fix the issue.